Heat Pump Troubleshooting

Sometimes heat pumps fail to heat and cool properly, causing discomfort for you and your family. Diagnosing and repairing your heat pump as soon as possible is important, especially during the frigid winter months. Keep reading for tips on heat pump troubleshooting from Rusk Heating & Cooling:

If your heat pump doesn’t turn on, check the following:

  • Is the thermostat set to the proper temperature?
  • Is the heat pump receiving power?
  • Is the power switch turned on?
  • Have the circuit breakers and fuses blown?

If your heat pump isn’t heating or cooling properly, here’s what to look for:

  • Are the room-heating registers open?
  • Does your filter need to be changed?
  • Do you need to clean the coils?

 If your heat pump’s blower isn’t functioning, do the following:

  • Inspect your thermostat and make sure the “fan” switch is turned on.
  • Check to see if the belt is broken.
    • If it is, turn off the power and get the serial number off your heat pump blower’s belt — this number is needed for purchasing a replacement.

Of course, if you’re unsure about how to proceed, don’t hesitate to call Rusk Heating & Cooling at 859-431-4040 or 513-771-4040. We can take care of heat pump troubleshooting fast, so you can get back to the things that matter. Don’t forget to connect with Rusk Heating & Cooling on Facebook, Twitter and Google+ for more tips!

3 Differences Between a Boiler and a Water Heater

A lot of people use the word “boiler” for any variety of water-heating appliance. However, a boiler does not work like a water heater, and vice-versa. Confusing the two can complicate the troubleshooting process. Let’s take a look at three differences between a boiler and a water heater:

1. A boiler heats water rapidly

Boilers, which are full of copper tubes, are complex heating appliances. They heat water rapidly for two different users: hot water and home heating. A boiler system heats water to the point that it boils, and the steam is used to transport heat throughout your house.

2. A water heater heats and stores water

Water is usually heated to approximately 125 degrees. It’s kept at a consistent temperature until it’s needed — aka when someone in your home takes a shower, washes the dishes or does laundry. Water is pulled from the top of the tank and pushed through your pipes. Cold water then fills the bottom of your water heater to be heated.

3. A heat-pump water heater is more efficient

This type of water heater pulls heat from the air, making it more economical. However, it costs more and may require more maintenance. Keep this in mind when choosing the right water heater for your home.

There are more differences between a boiler and a water heater. To learn about them, call Rusk Heating & Cooling at 859-431-4040 or 513-771-4040. Don’t forget to connect with Rusk Heating & Cooling on Facebook, Twitter and Google+ as well!

How Our Service Technicians Can Help You

Rusk Heating & Cooling proudly employs great people who are professional, committed to excellent service, and experienced and educated in the heating and cooling industry. We offer emergency service, duct cleaning, preventative maintenance, and system repair and replacement. Here’s how our service technicians can help you:

Emergency service

You deserve to have a comfortable home year-round. That’s why Rusk Heating & Cooling offers 24/7 emergency help. If your system unexpectedly breaks down, we’ll be there for you. After all, HVAC problems don’t wait until business hours.

Duct cleaning

If your system isn’t running as smoothly as it should be, it may mean you need to clean your air ducts. Air duct cleaning removes dust mites, mold, mildew, pollen and animal dander from your vents, making for better air quality throughout your home. Using state-of-the-art equipment, Rusk Heating & Cooling provides thorough expert duct cleaning, from the vents to the furnace.

Preventative maintenance

Your heating and cooling system is a big investment, and you depend on it to keep your family comfortable every day. We at Rusk Heating & Cooling service nearly every type and brand of heating and air conditioning equipment. Allow us to professionally clean and maintain your system to increase longevity, prevent serious problems and save you money. Find out how to become a maintenance agreement customer here.

System repair and replacement

We can repair heaters, furnaces, heat pumps and boilers. If your system cannot be repaired, we also offer a wide selection of replacement makes and models. Rusk Heating & Cooling’s heating repair technicians will ensure that your home is comfortable year round with the parts and maintenance you need.

Our service technicians can help keep your home at the perfect temperature all year long! Call us at 859-431-4040 or 513-771-4040 with any questions. Don’t forget to connect with Rusk Heating & Cooling on Facebook, Twitter and Google+ as well!

3 Common Furnace Repairs

According to Energy.gov, most people in the U.S. use furnaces or boilers to heat their homes. And that means that many people have to fix their furnaces when they run into heating problems. With that said, let’s take a look at three common furnace repairs. Keep these in mind the next time your furnace acts up!

1. Your pilot light is out

Some older gas-fuel furnaces still have pilot lights. If yours won’t stay lit, you may have a problem with your thermocouple. Whether it’s loose or faulty, you’ll need to call a professional. The technicians of Rusk Heating & Cooling will work hard to perform any repairs that we can on a furnace that isn’t operating correctly.

2. Your filter is clogged

Homeowners tend to forget about the filters in their furnaces. Your filter works to clean the air that goes into your furnace as well as the heated air that flows into your house. “A dirty, clogged filter limits the airflow, eventually causing heat and pressure to build up in the furnace,” advises Bob Vila. Be sure to check your filter for built-up dirt and debris.

3. Your thermostat is malfunctioning

Your furnace’s thermostat regulates how much heat is produced. A poorly-functioning thermostat can show itself in many ways:

  • No heat
  • No fan
  • Intermittent heat

All of these issues can make for a cold and uncomfortable winter.

With Rusk Heating & Cooling, you’ll never have to worry about furnace repair services — not even in the dead of winter. We are always available for repairs and installations when you need us most. Call us at 859-431-4040 or 513-771-4040 today to schedule a free consultation with one of our contractors.

Don’t forget to connect with Rusk Heating & Cooling on Facebook, Twitter and Google+ as well!

How to Spot a Quality Heating Contractor

Not all heating and cooling contractors are the same. There’s colossal variation when it comes to the competence and ethics of heating and air contractors. We at Rusk Heating & Cooling take a personal interest in every job, and our customers’ comfort and satisfaction is our top priority. However, even if you don’t choose us for your heating and cooling needs, we don’t want you to be taken advantage of. To that end, let’s discuss how to spot a quality heating contractor:

1. Ask about years of experience

Pay attention to how long a heating and cooling contractor has been in business. Rusk Heating & Cooling has a 150-year tradition of quality service — not everyone can say that. Choose a company that has a proven track record of good work and satisfied customers.

2. Check for licenses and certifications

Not all heating and cooling contractors are registered or licensed by their state and/or city. It’s important that you insist on seeing a copy of any certificates and licenses. Also, be sure to check with the better Business Bureau for unresolved complaints! The expert technicians of Rusk Heating & Cooling are professional, experiences, licensed, insured and certified. Plus, we have an A+ rating with the BBB!

3. Be sure that the contractor has a non-residential address

Dishonest heating and cooling contractors will often run their “businesses” from their homes. This is a massive red flag. Make sure the company you’re dealing with operates out of a permanent, non-residence place of business. For example, we can be found at:

Rusk Heating & Cooling, Inc.
666 West 3rd Street
Covington, Kentucky 41011

Read more about how to spot a quality heating contractor at the Comfort Institute’s website. We do hope you’ll choose Rusk Heating & Cooling for all of your indoor comfort needs! Dial 859-431-4040 or 513-771-4040 to get in touch. Don’t forget to connect with us on Facebook, Twitter and Google+ as well!

How Do Heat Pumps Work?

At Rusk Heating & Cooling, we’re always looking for new ways to be more energy-efficient and save our customers money. If you use electricity to heat your home, we recommend considering an energy-efficient heat pump system. So how exactly do heat pumps work?

Heat pumps are an all-in-one, energy-efficient cooling and heating systems. They provide two to three times more heating than the equivalent amount of energy they consume in electricity. How’s that for energy savings?

In the summer, heat pumps work like air conditioners. They extract heat from inside your home and transfer it outside.

When it’s cold outside, your heat pump will do the exact opposite. It takes any heat available outside and moves it indoors. For optimal comfort and efficiency, we recommend combining a heat pump with a gas furnace in one dual-fuel system.


Want to learn more about how heat pumps work? Visit Rusk Heating & Cooling on the web or give us a call at 859-431-4040 or 513-771-4040. We have lots of ideas for energy efficient, comfortable, environmentally friendly and low maintenance heating and cooling solutions for your home.

Don’t forget to connect with us on Facebook, Twitter and Google+ as well!