FAQ

Why is My Heat Pump Freezing Up in the Winter?

As winter’s icy grip tightens, homeowne...

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What are the Signs of a Cracked Heat Exchanger?

As a key part of your heating system, your he...

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Gas Vs. Electric Furnace; What’s the Difference?

If the time has come to replace your existing...

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Heat Pump Vs. Furnace: Which is Best for Winter?

Furnaces and heat pumps are the most common h...

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Is a Heat Pump More Effective at Cooling or Heating?

Most homeowners are familiar with central AC ...

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How Often Should I Change My Furnace Filter?

Furnace filters keep pollutants out of your a...

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Should I Turn My AC Off if it’s Not Cooling?

A lack of AC can bring your fun summer to a s...

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Where’s the Best Place to Put a Carbon Monoxide Detector?

Odorless and colorless, carbon monoxide is a ...

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What Size Air Conditioner Do I Need for My House?

If you’re looking to ...

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What Causes an Air Conditioner To Short Cycle?

The summer months bring high temperatures that can cause you to stay inside a...

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Rusk Heating And Cooling

4.8

Based on 322 reviews

Rusk Heating And Cooling

4.8

review us on See all reviews

1725988589

Our business, Professional Properties, uses Rusk Heating and Cooling for all of our HVAC repairs and/or new units that were damaged by water or fire. They do an excellent job for us! I have also used them for my home and they show up on time and are very courteous to all of our homeowners who need their services. We have never had a complaint about them at all! They are excellent!

1725986044

The last cold snap we endured, we lost our really old furnace, it gave up the goose. We contacted RUSK, we had seen their ads on TV, radio, and their work vans all over the tri-state area.Their technicians were at my house with a quickness, I couldn't believe it. They figured out the issues with our old furnace and we determined it was time for a new one.They had the old one removed and the new one installed in only one day! We were blessed to have heat again, living and sleeping like an Eskimo is not fun!they've got a life-long customer in me and I'll recommend their service to anyone that will hear me.Thank you RUSK!

1725921632

So pleased so far with Rusk Heating and Cooling. We have an old boiler system with forced hot water. We needed to move a radiator in our master bathroom to an opposite wall to accommodate the new design. Professional, timely, courteous, and experts in the field, we were so pleased with the work they did moving the supply/return plumbing lines. Highly recommend, especially if you have a boiler heating system.

1724686651

My A/C was fixed and cleaned within 30 minutes of calling on a Sunday morning. Best response and service I’ve ever had.

1723141693

The work is always done right the first time. The workers are professional and courteous. They clean up after their work is done. We have no complaints

1722946679

Excellent all around!

Larry Ollendick

1722944530

Fast friendly service by a well trained experuence serman. Thank you.

1722901333

Very knowledgeable service person who was willing to explain the problem with our AC. Will use again.

1722890150

Have depended exclusively on Rusk for nearly 20 years. They always come through!

1722889812

Rusk has taken care of our HVAC for almost 20 years. Response is always prompt, professional, polite and fairly priced. I’ve recommended them several times and NEVER been let down. Our favorite tech Dave has been with them 50 +/- years. The guy who had to fill in on a Dave off day recently, only 40 years or so. ‘Nuff said. Old time quality and reliability.

1722864070

We experienced AC problems on a Friday night and left a message. We were called back Saturday morning and the tech was here by about 10 AM. He diagnosed the problem and gave us options for repairs. The AC was up and running before noon. Overall, we were treated fairly and they do good work. We are very satisfied with Rusk.

Timothy Charles

1721861954

Stephen Stockwell

1721860436

Have used Rusk for decades. Great service and expertise.

Richard Holiday

1721839426

Professional, quality work but can be expensive.

1721834457

Have used Rusk for many years they are professional and friendly. They contact me when my maintenance service is due which I love

1721832144

I have used Rusk for many years! Their technicians are competent, knowledgeable and well mannered.

Robert J Bennett

1721828877

The Rusk team was professional from the walk-thru and estimate to the completion of the work. Very timely in getting things done, great product (we had the entire HVAC system replaced) and competitive price. Customer service was great. I highly recommend the folks at Rusk!

Andrea Lonneman

1721681125

We recently got a new air conditioner from Rusk because our old one was not working efficiently.We got quick service and were able to get the new air conditioner installed with 4 days. We are very pleased.

1721338564

Everything went well. System is A-OK until next season. Thank you

1721245613

Excellent service. Always have same representative come in fall and spring

1721244036

On time clean things that the other company had never touched. The last company was here for about 15 minutes, Russ was here for almost an hour. They do maintenance right.

1721238283

They did a fantastic job as usual, and we're very courteous and knowledgeable. Glad to have them as a service

Brenda Whetstein

1721172743

The tech was very knowledgeable and friendly and explained what needed to be done and even did my yearly checkup with the service call to install my control board.

1721147475

Rusk has maintained my HVAC equipment since 1990. Always on time and responsive to emergencies. No complaints: happy with this company.

1721070102

Rusk installed my new HVAC system this spring. I reached out to them through their website on a weekend and received a response from Steve Morrison(owner) within an hour. Steve who is a wonderful person came out himself to start the estimate and I had it the next day. They arrived as promised and the system was installed on time. The installers that came out were very professional and courteous. Had a mild problem on a hot weekend in July where the system shut done and contacted them after hours. Within about 15 minutes Steve Morrison called me and was able to walk my wife through a problem with a moisture sensor. AC was back in action and they were out early in the week to replace the sensor.I would highly recommend Rusk to anyone looking to replace or service their HVAC. Great people who provide great service.

1721066215

Professional, courteous, reliable. Treat you like family.

1721061596

kind , and good workers

Charlotte Brewer

1721060605

Rusk does it right! They have been my family’s HVAC provider for 64 years!!! We have lived in 3 different homes during that time and Rusk has kept us warm in the winter and comfortably cool in summer. Their technicians are professionly trained, polite, friendly and impressively knowledgeable. I am pleased to have the opportunity to give Rusk a 110% approval rating!

William Gislason

1721058281

Have been under an annual contract with the Rusk team for the last four years. True professionals that know their stuff and always leave the work site spotless, offer valuable tips, and always friendly personnel. I highly recommend making them your go to HVAC service company!

Melissa Amsbaugh

1721055423

Rusk provides excellent service, their technicians are professional, knowledgeable and get in and out quickly. Over the years we have used them for system repair, replacement and they installed a new system in an addition we added to our house. We were pleasantly surprised that the monthly Gas & Electric bill was less when using both systems. Their prices are reasonable and they are very trustworthy. Highly recommend them for any of your HVAC needs.

1721055346

Prompt response and great service! Bob is the best field engineer/technician going. Thanks to Kevin and Bob for taking care of us again. Rusk is the only company we use.

1721054605

1721054056

Always professional and nice. We trust Rusk for our work

Patty/Trish Sutton

1720543047

Kimberly Turner

1720008678

1719517745

Very thorough and very knowledgeable service technician. Very happy with service. Thanks

1719261255

Rusk was wonderful! I had called late Sunday night when my a/c went out and left a voicemail. The next morning I received a phone call back as soon as they opened and was able to schedule a technician to come out same day. Ron arrived on time, was courteous, professional, and fixed the problem within the hour. It was fair pricing for the work completed. I would recommend giving them a call for any HVAC need!

Jennifer Drake-Grizzell

1719232833

We have had a maintenance contract with Rusk for years and we will not allow any other company to work on our HVAC system. Every tech we have met is honest and hardworking!

1714496623

What kind of HVAC where you doing in 1865? Just curious thank you for the feedback.

1712246940

1709238427

I was very pleased with the service I received from Rusk Heating & Cooling in early January.The technician, Spencer, was very knowledgeable and experienced with the routine maintenance check up that he performed on my HVAC unit. He answered all my questions and I would highly recommend their service.

1709237520

1708390696

Fast service tech fixed my issue fast and qoute was accurate

Katherine Littrell

1708191303

We were very pleased with B.Hasler. He diagnosed the problem right away and fixed it.

1708105527

The guys were professional and did a wonderful job!!!!!

1706137307

Rusk heating put my heat pump in right away. They offerred a financing program on their website. That came in handy. The unit is heating very fast and keeping whole condo heated. I have it on air circulate so it moves air around and kerps dust down. I am very happy

1705101691

Earl & Quentin were super professional and did an amazing job installing my new furnace!

1704192418

Great customer service, Rusk Heating and Cooling were able to solve my commercial space heating problem, quickly and professionally. Highly recommend for your home or commercial HVAC, repairs or periodic services.

Herbert Vaughan

1703353134

Tech did a Great Job! Found a big problem that we didn't even know we had and fixed it cost efficiently! Highly Recommend Rusk!!

Frederick Reuter

1701461714

I have been a customer of Rusk Heating and Cooling over 30 years. They have installed three HVAC systems for my family and a custom geothermal system. When the heat pump in our new condo failed in January, they were there before we got cold! I recommend not only doing business with Rusk, but developing a relationship with their people. They are gems.

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