The Rusk team was professional from the walk-thru and estimate to the completion of the work. Very timely in getting things done, great product (we had the entire HVAC system replaced) and competitive price. Customer service was great. I highly recommend the folks at Rusk!
We recently got a new air conditioner from Rusk because our old one was not working efficiently.We got quick service and were able to get the new air conditioner installed with 4 days. We are very pleased.
On time clean things that the other company had never touched. The last company was here for about 15 minutes, Russ was here for almost an hour. They do maintenance right.
The tech was very knowledgeable and friendly and explained what needed to be done and even did my yearly checkup with the service call to install my control board.
Rusk installed my new HVAC system this spring. I reached out to them through their website on a weekend and received a response from Steve Morrison(owner) within an hour. Steve who is a wonderful person came out himself to start the estimate and I had it the next day. They arrived as promised and the system was installed on time. The installers that came out were very professional and courteous. Had a mild problem on a hot weekend in July where the system shut done and contacted them after hours. Within about 15 minutes Steve Morrison called me and was able to walk my wife through a problem with a moisture sensor. AC was back in action and they were out early in the week to replace the sensor.I would highly recommend Rusk to anyone looking to replace or service their HVAC. Great people who provide great service.
Rusk does it right! They have been my family’s HVAC provider for 64 years!!! We have lived in 3 different homes during that time and Rusk has kept us warm in the winter and comfortably cool in summer. Their technicians are professionly trained, polite, friendly and impressively knowledgeable. I am pleased to have the opportunity to give Rusk a 110% approval rating!
Have been under an annual contract with the Rusk team for the last four years. True professionals that know their stuff and always leave the work site spotless, offer valuable tips, and always friendly personnel. I highly recommend making them your go to HVAC service company!
Rusk provides excellent service, their technicians are professional, knowledgeable and get in and out quickly. Over the years we have used them for system repair, replacement and they installed a new system in an addition we added to our house. We were pleasantly surprised that the monthly Gas & Electric bill was less when using both systems. Their prices are reasonable and they are very trustworthy. Highly recommend them for any of your HVAC needs.
Prompt response and great service! Bob is the best field engineer/technician going. Thanks to Kevin and Bob for taking care of us again. Rusk is the only company we use.
Rusk was wonderful! I had called late Sunday night when my a/c went out and left a voicemail. The next morning I received a phone call back as soon as they opened and was able to schedule a technician to come out same day. Ron arrived on time, was courteous, professional, and fixed the problem within the hour. It was fair pricing for the work completed. I would recommend giving them a call for any HVAC need!
We have had a maintenance contract with Rusk for years and we will not allow any other company to work on our HVAC system. Every tech we have met is honest and hardworking!
The last cold snap we endured, we lost our really old furnace, it gave up the goose. We contacted RUSK, we had seen their ads on TV, radio, and their work vans all over the tri-state area.Their technicians were at my house with a quickness, I couldn't believe it. They figured out the issues with our old furnace and we determined it was time for a new one.They had the old one removed and the new one installed in only one day! We were blessed to have heat again, living and sleeping like an Eskimo is not fun!they've got a life-long customer in me and I'll recommend their service to anyone that will hear me.Thank you RUSK!
I was very pleased with the service I received from Rusk Heating & Cooling in early January.The technician, Spencer, was very knowledgeable and experienced with the routine maintenance check up that he performed on my HVAC unit. He answered all my questions and I would highly recommend their service.
Rusk heating put my heat pump in right away. They offerred a financing program on their website. That came in handy. The unit is heating very fast and keeping whole condo heated. I have it on air circulate so it moves air around and kerps dust down. I am very happy
Great customer service, Rusk Heating and Cooling were able to solve my commercial space heating problem, quickly and professionally. Highly recommend for your home or commercial HVAC, repairs or periodic services.
I have been a customer of Rusk Heating and Cooling over 30 years. They have installed three HVAC systems for my family and a custom geothermal system. When the heat pump in our new condo failed in January, they were there before we got cold! I recommend not only doing business with Rusk, but developing a relationship with their people. They are gems.
Dave Richardson is the best!! I had some trouble with outside unit for a week or so and I called rusk. It was a tricky job and not a common problem, but their technician Dave was unbelievably helpful and knowledgeable. He went above and beyond the usual call of duty over 2 DAYS and hours of work to try several solutions before locating the problem. Not only that, he was very friendly and assuring throughout the process and a great guy. I'll never use anyone besides Rusk and I'll always ask if Dave is available for the service!
Rusk has handled several of my rehab/remodel project installations as well as serving my own and my children’s homes. Service has been timely and professional.
I recently moved into a home and when I turned the furnace on for the first time it was having intermittent issues. I do not think the previous home owner realized this was happening. I called the furnace company I had been using at my previous home but they did not want to try to solve the issue and told me to call the company that installed the furnace 10 years earlier. So I called Rusk. It was a very complicated issue, including duct work issues throughout the house as well as some furnace issues. They sent several guys and it took some time but they never gave up. My furnace now runs perfectly. They were curdious, knew the system very well, and worked really hard. The owner told me it's been a family business for 4 generations and said 2 of his sons are staying with the company as well. I will be using Rusk as my HVAC contractors in the future.
Since I signed on to a Rusk contract for maintenance, a major source of worry about my heating and air conditioning system has gone away. The Company is reliable and helpful, and I have found them conscientious. I have just asked them to install an air purifier, and I am delighted with the result. They recommended a company to clean my ducts before the new system was installed, and they too were terrific. Based on long experience, I trust the people at Rusk to advise me and take care of my systems, and I have not ever been disappointed. I wish I had a Rusk for all he other essential systems I have to take care of.
In 2003, we had a complicated addition built on our 1864 home. We dealt with a lot of contractors. Rusk stood out at the time, and we decided to just stick with them for all of our heating/AC needs ever since. Never regretted it. Never felt the need to do comparison shopping. When my wife and I had a small business, we strove to make our customers feel that way. So, as far as Rusk goes, mission accomplished!
We have requested Russ (Rusk Service man) many times over the past 10 years. He is very efficient also a very nice and knowledgeable service technician.
